Turn everyday targets into visible progress
KPI Quest gives every role a clear view of performance, friendly competition and team achievement—without losing the practical tools people need to do their work.
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Competitions
Team Standings
Agent Standings
Performance
6-week KPI breakdown
Mini Games
Top 10 scores for each game
One connected workspace
Built around how teams actually work
Measure progress, keep knowledge close and add the right amount of friendly competition.
Build KPI competitions with flexible scoring, live standings, pods and downloadable winner certificates.
Give agents, managers and administrators the right view of daily results, targets and longer-term trends.
Organise agents into pods, recognise achievements and celebrate individual and team improvement.
Keep engagement fresh with Daily Word, Higher or Lower, Sudoku and Rock Paper Scissors leaderboards.
Combine a searchable directory, rich knowledge base, guided call flows and practical calculation tools.
Bring competition updates into Microsoft Teams and keep scheduled work reliable with background jobs.
Role-aware by design
One dashboard address. The right experience for every role.
Users see only the navigation, information and controls their role permits. Multi-role users can move between authorised views without maintaining separate accounts.
Agents
Personal standings, KPI breakdowns, pod highlights, achievements and daily games in one focused dashboard.
Managers
Team performance, competition progress and operational tools without exposing unnecessary administration.
Administrators
Organisation-wide insight, competition control, user permissions, reports, integrations and safe backups.
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