Everything You Need to Succeed
Manage contacts with searchable list, filters by type/company/department
Create and browse articles with rich text editor, typed categories and tags
Create KPI competitions with custom rules, leaderboards, and certificates
Real-time dashboards, 6-week trends, and export-ready reports
Log daily achievements and monitor team progress over time
Rock Paper Scissors with team leaderboards for engagement
Useful Tools
Meter Reading Guide
Comprehensive guide for reading all meter types
Instalment Plan
Calculate payment plans for customer balances
Energy Usage
Calculate usage and costs from meter readings
Burns Test
Validate 7-day meter readings for accuracy
Dual Fuel
Compare combined electricity and gas payments
Tariff Comparison
Find the best tariff deals for customers
Agreed Reads
Calculate agreed reads for billing periods
Built for Teams
Team Pods
Organize agents into teams with role-based access
Certificates
Download awards for top performers
Call Flow Guide
Guided scripts for customer calls
Security
Role-based permissions and audit trails